Order Tracking
Track your order
Order tracking page copy, highlights, and FAQs.
Before you contact support
Track your order answers the most common delivery questions first.
Furniture deliveries can involve scheduling, split shipments, and warehouse handoffs. This page gives customers a self-serve place to check progress before they need to open a support ticket.
FAQ
What information do I need to track my order?
Enter the order number from your confirmation email together with the email used at checkout.
Why doesn't my shipment have a tracking link yet?
Tracking links appear after the fulfillment provider has scanned the parcel into their network.
What should I do if the delivery looks delayed?
Please allow the estimated window to pass first. If the status still hasn't changed, contact support with your order number.